Warranty Information
WARRANTY POLICY
Sun Mountain warrants its products to be free of defects in materials and workmanship. We will replace products at our option. Normal wear and fading of product is not considered a manufacturer's defect. This warranty does not apply to normal deterioration caused by wear or abuse. In the case of deterioration due to normal use we will repair the item for a nominal charge. Sun Mountain is the sole judge of any claim or warranty. We require the original sales receipt or warranty registration to make a claim. If you would like to make a claim or discuss warranty options for your item, please call 1-800-227-9224.
Limited warranty for Bags:
Sun Mountain warrants its bags to be free of defects in materials and workmanship for one year from date of purchase.
Limited warranty for Carts:
Sun Mountain warrants its cart frames to be free of defects in material and workmanship for 3 years from date of purchase. Other parts are warrantied for 1 year from date of purchase. This warranty does not cover normal wear and tear, damage, failure or loss resulting from misuse, accident, neglect or failure to follow instructions or warnings in the provided user’s guides. Pulling a cart backwards behind a power cart voids the warranty.
Limited warranty for outerwear:
Zippers, hems, and seams are warrantied for 1 year from date of purchase on all outerwear. Our rainwear has a 2-year waterproof guarantee from date of purchase.